Imprint
Company Information:
Anastasiia Goncharenko Healing Relationship
Rebalanced.ch
Address:
Heizenholzstrasse 4, 8049 Zurich, Switzerland
Contact:
Email: info@rebalanced.ch
Phone: +41768343374
Firmennummer:
CHE-387.345.632
Responsible for Content:
Anastasiia Goncharenko
Liability Disclaimer:
The content on this website is provided for informational purposes only. External links are not under our control, and we are not responsible for their content.
Last Updated:
January 16, 2025.
Privacy Policy
1. Data Controller
The data controller responsible for processing your personal data is:
Anastasiia Goncharenko Healing Relationship
Heizenholzstrasse 4, 8049 Zurich, Switzerland
Email: info@rebalanced.ch
2. Data Collected
We collect the following personal data:
  • Name, email address, phone number, and other contact details.
  • Payment information (processed securely through Payrexx and Stripe).
  • Information provided during consultations, coaching sessions, webinars, or lectures.
3. Purpose of Data Collection
Your data is collected for the following purposes:
  • To provide coaching, therapy services, webinars, and lectures.
  • To process payments and issue invoices.
  • To communicate with you regarding appointments, services, and events.
  • To send newsletters and marketing emails (with prior consent).
4. Consent for Marketing Emails
  • If you subscribe to our newsletter or agree to receive marketing emails, we will store your email address and send you updates about our services, events, and promotions.
  • You can withdraw your consent at any time by clicking the "Unsubscribe" link in our emails or contacting us at info@rebalanced.ch.
5. Data Sharing
We do not share your data with third parties except:
  • Payment processors (Payrexx and Stripe) for secure transaction handling.
  • When required by Swiss law.
6. Data Retention
We retain your data for the following periods:
  • Contact and session details: Up to 5 years after the last service.
  • Payment and invoicing records: Up to 10 years, as required by Swiss law.
  • Newsletter subscription data: Until you unsubscribe or request deletion.
7. Your Rights
You have the right to:
  • Access your personal data.
  • Request corrections to inaccurate data.
  • Request deletion of your data (subject to legal retention requirements).
  • Object to the processing of your data in certain circumstances.
To exercise your rights, contact us at info@rebalanced.ch.
8. Cookies
Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.
9. Policy Updates
This Privacy Policy may be updated periodically. Any significant changes will be communicated on our website.
Effective Date:
January 16, 2025.
Terms and Conditions
1. General Information
Welcome to rebalanced.ch, owned and operated by Anastasiia Goncharenko Healing Relationship (hereafter referred to as "we," "us," or "our"). By using our website and services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Services Provided
We provide individual coaching, therapy, group sessions, webinars, and online lectures focused on emotional balance, personal growth, and self-discovery. Services include, but are not limited to, coaching programs, therapeutic consultations, breathwork sessions, and educational events. Specific details about services are provided upon booking. Please note that while we are certified psychologists, we are not medical doctors and do not provide medical treatment.
3. Booking and Payment
  • Payments: Payments are processed securely via Payrexx and Stripe. We accept only CHF (Swiss Francs). Bank transfers are also accepted for bookings; details will be provided upon request.
  • Invoices: Digital invoices will be provided for all services. Payment confirms your booking.
  • Refund Policy: Refunds are not available for completed services. Cancellations or rescheduling must be requested at least 48 hours in advance. Late cancellations may result in a partial or full charge.
4. Client Responsibility
Our coaching and therapy services are designed to support personal growth but are not substitutes for medical or psychological treatment. Clients are responsible for their own participation and decision-making.
5. Confidentiality
All client information is kept strictly confidential and used solely for the purpose of providing services. For details, please refer to our Privacy Policy.
6. Limitation of Liability
We are not liable for any direct, indirect, or consequential damages resulting from the use of our services. By using our services, you agree to release us from any claims arising from your participation.
7. Governing Law
These Terms and Conditions are governed by Swiss law. Any disputes will be resolved in Zurich, Switzerland.
8. Contact
For any questions, please contact us at info@rebalanced.ch.
Disclaimer for Webinars and Online Lectures
The content provided during webinars and online lectures is for informational and educational purposes only. It is not intended as professional medical, psychological, or legal advice. Participants are encouraged to seek independent professional advice for specific concerns.
By participating in our webinars or lectures, you acknowledge that:
  • The information shared does not establish a therapist-client or coach-client relationship.
  • We are not liable for any decisions or actions you take based on the information provided.
  • Unauthorized recording, sharing, or distribution of the content is strictly prohibited.